Voicemail

Send calls to a personal Voicemail while on another call, not at home or just too busy. Messages can be conveniently retrieved by phone, online account or email.

To Access Voicemail:

1. From your home phone: dial *98. From another phone: dial your 10-digit phone number and press * when greeting starts.
2. Enter passcode and press #.

Main Voicemail Menu Options:[1] To access voicemail.[3] Record name.[8] To change passcode.[9] To exit the voice portal.[#] To repeat this menu.

First Time Setup or Reset Voicemail Passcode

1. Dial *98.
2. Enter default passcode 8642 and press # (first time setup).
3. Following passcode has expired prompt, enter a permanent passcode and press #.
4. Re-enter permanent passcode and press #.
5. Follow the rest of the prompts to record name and greetings.

If you want to use Thrive Broadband's voicemail service, be sure to disable your phone's answering machine.Your home phone service also comes with Voicemail to Email at no additional charge. Read more about this feature in the article, 'Voicemail to Email.'